Pricing

Exceeding your plan limits will incur a small overage fee, which decreases with higher usage levels.

Yes, you can upgrade to a higher plan anytime by contacting our support.

• Each file upload counts as one “upload.”
• A file uploaded to Filestack’s S3 storage decreases your “Storage” quota by its size.
• “Bandwidth” is not counted for uploads; it is only counted when a file is viewed or downloaded.
• “Transformations” are only counted when the uploaded file is modified.

Yes, each upload operation is counted as one upload.

Filestack boasts a 99.999% upload success rate thanks to its Intelligent Ingestion (FII) feature, which adapts to changing network conditions. Failed upload attempts do not count against your plan’s upload usage.

Yes, your upload usage is calculated on a monthly basis. At the beginning of each month, your upload count resets to zero.

When you upload multiple files at once, each file is counted as one upload.

Transformations refers to operations performed using Filestack’s Processing Engine or Intelligence System to alter a file. This could be done in real time by appending parameters to the URLs, asynchronously using Workflows, or using the Transformation UI.
The generated URL for a transformed file is cached for 30 days; re-accessing it within this period counts as one transformation.

When you use the Transformation UI to preview an image with transformations applied, you are not charged for these transformations unless you open the result in a separate browser tab.

The chained transformation happens when you include more than one transformation parameter in the transformation URL. For example, you resize and crop an image in the same URL. The generated URL for a chained transformation will count as one transformation during the cache period (default: 30 days).

Yes, changes in the parameter order may give the same result, but it counts as a new transformation.

Filestack allows you to disable caching or increase the cache period of a specific URL up to one year.
As long as the URL is cached, accessing it will not affect the Transformation count.
NOTE: If your files are not accessed frequently, they can be purged from the CDN regardless of your expiry settings.

For every viewed/downloaded file, we count the data used to deliver the requested copy of the file. When you use transformation options to reduce the file size of a delivered file, your bandwidth count is based on the size of the actual copy delivered, not the size of the original file.
We do not count or charge you extra for non-US traffic, HTTPS traffic, Midgress bandwidth, TCP overheads, or for traffic to origin.
For example, if you have a 10MB file and that file is viewed and downloaded 10 times per month, the used bandwidth for that file is 100MB.

Yes, your bandwidth usage is calculated on a monthly basis. At the start of each month your bandwidth usage is reset to zero.

Storage is the total size of all the files you have stored in your account. This includes every single image, video, document, or other type of file that you’ve uploaded to Filestack S3 bucket. Unlike in some other systems, only the original versions of your files count towards your storage — not any transformations or alterations you might have made.
It’s important to note that this metric is cumulative, meaning it adds up over time. The storage counter doesn’t reset at the start of a new billing cycle.

No, if you store the files on a custom storage, they won’t spend your filestack storage. However, your bandwidth usage will increase.

Currently, we support:

• Amazon S3
• Rackspace
• Azure Blob Storage
• Dropbox
• Google Cloud Storage

Yes, transformations can be applied to any file uploaded through Filestack, regardless of whether it’s stored in Filestack’s default storage or custom storage.

Yes, migrating files involves downloading from one source and uploading to another, which counts as new uploads and impacts your bandwidth usage.

Some Filestack’s features are offered as add-ons that you need to activate before using that feature. Some of them are free and others are paid add-ons. However, activate add-ons not available for all plans.
If the add-on requires purchasing or has usage restrictions, you will find that mentioned on the add-on card on the marketplace. The add-ons units are 100% independent from your plan usage limits. Only Video Conversion add-on affects your plan Transformations too.

The video conversion consumes your Transformation count based on the video quality and length. We use the following ratios to convert the length and quality of video/audio transcoding requests from your account to conversions:

• Standard Definition (SD) transcoding: 2 transformations per second
• High Definition (HD) transcoding: 3 transformations per second
• Ultra High Definition (UHD) transcoding: 6 transformations per second
• Audio transcoding: 3 transformations per second

Multipage PDF and GIF files treated as other image formats. Each upload counts as one upload, and each (single or chained) transformation counts as one Transformation during the cache period.

Absolutely! Contact our support team to help you build your custom plan.

Integration is simple, with SDKs for popular frameworks, thorough documentation, and user-friendly APIs.

If a file is uploaded with security, it can only be downloaded using the same key but not password protected.

Filestack is compliant with GDPR and Privacy Shield. However, we are not currently HIPPA compliant.